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Instant Feedback

We Want to Hear From You

Similar to SHARE San Jose, our team will be constantly working behind-the-scenes to create the best event possible at SHARE Providence. SHARE Instant Feedback is a valuable tool that allows you to connect with staff via text to get answers to any of your questions while attending the event. Additionally, you can respond to instant polls and ask for help. More information will continue to be added as we get closer to the event, but to access these features, make sure you provide your mobile number during the SHARE Providence registration process

How to Sign Up

No app required! With SHARE Instant Feedback, you do not have to download anything to your phone. The sign-up process is quick, easy and your contact information will remain confidential and will not be distributed to anyone.

During the online registration process, you will see a text field preceded with "Mobile Phone". Provide your mobile phone number in the field and you will be signed up for SHARE Instant Feedback for Providence.

If you have questions about your registration or this process, please email us at SHAREhq@SHARE.org.

Features

On-site during the event, SHARE Instant Feedback will allow you to:

> Respond to Instant Polls

At select times, you will receive survey-like questions similar to this example:

SanJoseInstantPingtest.PNG

Each poll text will contain a link that allows you to easily provide feedback through the following interface:

eg example.PNG

Select your response, add a comment (optional) and click "Submit." It's that easy!

> Ask for Help

Should something come up, you can reply to any text messages from SHARE Providence and be immediately connected with on-site staff. A team member will respond via text message, just like this (note: your contact info is confidential and not shared with them):

SanJoseInstantConvo.PNG

To access these features, make sure to provide your mobile number during the SHARE Providence registration process!

Frequently Asked Questions (FAQs)

Q: How much does this service cost?

A: The service is free to use; however, because SHARE Instant Feeback leverages SMS text messages, message and data rates may apply from your mobile phone provider. If you have an international phone number, international SMS Text Message rates may apply.

Q: What do you do with my mobile phone number?

A: We take privacy and your contact info seriously. By opting into this service, your mobile phone number will be used for the sole purpose of sending and receiving SMS text messages to collect real-time feedback during SHARE Providence (August 6–11, 2017). Your contact info will not be used in any other way or distributed to a third party.

Q: Can I opt out?

A: You may opt out of the service at any time by taking the following steps:

  1. Click on a link in any of the messages sent by SHARE to your phone via SMS
  2. Tap to open the link
  3. Once the link destination is open, scroll to the bottom of the screen and tap "Update Notification Settings"
  4. Select "Opt Out of All Future Messages" to no longer receive communications