Register

Frequently Asked Questions

General Events


> Accounts

Trouble logging in?

There are individual login profiles for various information:

  • SHARE member profile – the “Login” button in the top right hand corner of any share.org or event.share.org webpage
    • Your SHARE member profile will allow you access to member areas or share.org and registration.
  • Speaker Gateway – access from the Speaker Resource page 
    • The Speaker Gateway allows speakers to manage their sessions.
  • Online technical agenda – the green “Log In” button found on the Technical Agenda page for the event
    • An online technical agenda profile will link to the mobile app and allows attendees to save sessions to their calendar.
  • Non-member registration information – Allows non-members to view their registration information.
    • Visit event.share.org/register
    • Select “Proceed to Registration”
    • Select “Register – No Profile” at the bottom of the page
    • Select “View Registration using Registration Login”
    • Use the login information provided in your registration confirmation e-mail

How do I reset my password?

  • SHARE member profile – After clicking the “login” button in the top right-hand corner, click “Username and/or Password Help” on the member login page 
  • Speaker Gateway – Click the “here” of “If you have forgotten your password, click here to have it reset” on the Speaker Gateway login page
  • Online technical agenda – After clicking the green “Log In” button on the technical agenda page, you will click on “retrieve” in the bottom right corner where it says “No worries. We can retrieve your password.”
  • Non-member registration information – From the event registration page, click “Proceed to Registration.” Once on the event registration, select “View Registration using Registration Login” under Already Registered. On the login page, click the “Request Registration Login Details” button

> Registration

Who can register for and attend SHARE events?
SHARE events are open to the public.

How do I register?
You can register by visiting the Registration page from the SHARE Events page. From there, click the “Proceed to Registration” button and register using your SHARE member account or as a Non-Member, whichever is appropriate for yourself.

What do I do if I did not receive my confirmation e-mail after registering?
To verify that your registration is complete, there are options depending upon your registration type:

  • Member registration – There are two ways to confirm your registration
    • Login to your org profile and select the “Transactions” tab on your profile. Your registration for the conference will show as a transaction line.
      • You can view your invoice or registration details by clicking either the “View Invoice” or “Registration” buttons respectively
    • From the event registration page, select the “Proceed to Registration” button. Under “Begin Registration” it will say “You are already Registered!”
      • You can view your registration details and invoice by clicking “View Your Registration Details” on the same page that says you are already registered
  • Non-member registration - There are two ways to confirm your registration
    • After clicking the “Proceed to Registration” button from the Registration page, click the “View Registration using registration Login” button. You will then click the “Request Registration Login Details” button to obtain your registration login information.
      • If your registration was not complete, you will receive an “Unknown email address provided” error message
    • Email sharehq@share.org with your name and the email used to register. SHARE HQ will then be able to confirm your registration and send a PDF copy of your invoice

What are the registration rates?
All registration rates are listed on the Registration page of the SHARE Events page.

What is included with my full-week registration?
Full access to the SHARE event, starting with the first reception on Sunday evening and ending Friday afternoon. View the Schedule of Events here.

Are meals included with my registration?
Lunch n Learns are offered on Monday, Tuesday and Thursday on a first come, first served basis. Appetizers and drinks are also offered during the Sunday reception, Monday reception, Tuesday reception, and a dessert break on Wednesday.

Are there Expo-only passes available?
The SHARE Technology Exchange Expo is a benefit of attending the conference and so registration for either the full week or specific days is required.

What forms of payment are accepted for registration?
SHARE accepts credit card, check and wire transfers prior to arriving on-site and can accept credit card, check and cash payments on-site. If paying in cash, please e-mail registration@share.org before traveling for specific instructions.

How do I register if my company is paying for my registration?
Payment is not due at the time of registration. After you complete your registration, an invoice will be issued, which you can submit to your appropriate department to remit payment.

How do I cancel my registration if I am no longer able to attend?
All registration cancellations must be made in writing via mail, or e-mail. Should you need to cancel your event registration, you may choose one of the following options:

  • Receive a refund minus a $200 (USD) administration fee if your cancellation is received or postmarked on or before the early bird rate deadline. Refunds will be issued within 30 business days after the SHARE event concludes. Guest registration or onsite event registration is non-refundable.   
  • Transfer your registration to the next SHARE event at no additional charge. All requests for transfer must be received no later than the early bird rate deadline.
  • Substitute an alternate participant at no additional charge. Arrangements for substitution must be made with SHARE Association no later than the Friday before the start of the event.

Can I transfer my registration if I am no longer able to attend?
Yes. Please contact SHARE Association at registration@share.org for specific details on how to do so.

Do you offer discounted registration prices?
SHARE offers a variety of discounted registration rates:

  • Early bird discount – visit the registration page for the rates and deadline.
  • Passport to Education – a bundle of 5 Full Week Individual registrations. Unused registrations will roll over for 2 calendar years before expiration. Best for companies bringing multiple employees. The Passport to Education can be purchased through the SHARE Store on share.org.
  • Faculty – Academic faculty are eligible to register at a discounted rate for the week or for a one-day pass. Academic faculty must submit a copy of a valid faculty ID to registration@share.org.
  • Student  Full-time students are eligible to register at a discounted rate for the week or for a one-day pass. Students must fax or scan a copy of their current class schedule showing 12 or more credit hours and a valid student ID card to registration@share.org.

How can I obtain an invoice for my registration?
Your invoice can be obtained by viewing your registration details

  • Go to the registration page on event.share.org
  • Click “Proceed to Registration”
  • Select “View Registration using share.org profile” or “View Registration using Registration Login” depending on whether you registered using a SHARE profile or not.

Individuals who have registered for the event with their SHARE profile, can also obtain their invoice by selecting the “Transactions” tab of their SHARE profile page.

Can I bring a guest?
Yes, guest passes can be added to full week registrations for an additional fee. Guest passes include a continental breakfast Monday through Friday, 8:00 a.m. – 10:00 a.m., and entrance to the evening receptions.

Is there a one-day pass available?
Yes, attendees have the option to register for individual days. To do so, select “Register per Day” and then select your first day of attendance on the following page in the “Select your first day” question. If you will be attending one day, your process is complete. If you are registering for more individual days, you can add the additional days on the Additional Registration Options page after your initial registration is complete.

Can I bring children to the event?
Children are not allowed in the event space unless by special exception granted by the Board of Directors.

Is there a minimum age for attendance?
Attendees must be a minimum of 16 years old. The minimum age for students attending SHARE Academic is 13 years old.

Can I register on-site?
Yes, you can register on-site at the registration desk

What are the registration desk hours?
The registration desk is open as follows:

  • Sunday: 12:00 p.m. – 6:30 p.m.
  • Monday: 7:00 a.m. – 5:00 p.m.
  • Tuesday: 7:00 a.m. – 5:00 p.m.
  • Wednesday: 8:00 a.m. – 5:00 p.m.
  • Thursday: 8:00 a.m. – 12:00 p.m.

> Planning Your Trip

What if I have a special dietary requirement or food allergy?
Please specify any dietary restrictions or food allergies during the registration process in the “Dietary Restrictions” question. If you have already registered and did not specify, please e-mail sharehq@share.org.

What is the suggested attire?
Attendees are encouraged to dress casual or business casual. Meeting spaces can be cool so a sweater or light jacket is recommended.

Where can I download presentations?
Presentations that have been submitted by the speaker(s) can be found on the technical agenda online, found in the Agenda drop down menu of the SHARE event homepage, and in the mobile app on the individual page for that session.

Where can I find a schedule of events?
The schedule of events and technical agenda can be found on event.share.org under the Agenda tab. All events, such as evening receptions are listed in the agenda as well so that if you have created an agenda profile, you are able to save the events to your calendar.

What networking opportunities are available?
SHARE provides multiple networking opportunities throughout the event. Visit the Networking Events page, found here, for details.

How can I make my hotel reservation using the attendee group rate?
Reservations for the host hotel can be made through event.share.org on the hotel page of the Attendee Resources. When booking your room, please be aware of the housing deadline for the group rate. The deadline is listed on the hotel page for reference.

What if I need to cancel or change my hotel reservation?
Please contact the hotel directly in the event that you need to change or cancel your hotel reservation.

What is a Lunch n Learn session?
A Lunch n Learn session is a Vendor Sponsored Presentation, a session that is primarily about a vendor’s product or services and its uses, in which lunch is provided. Additional registration for attendance is not required.

> On-Site

What if I need assistance on-site?
You can sign up for SHARE’s On-site assistance on your mobile device and reach SHARE staff instantly on-site. To sign up, visit the On-Site Assistance page.

Will there be WiFi throughout the conference and SHARE Technology Exchange Expo (STE)?
Yes, SHARE will provide WiFi throughout the conference space. Login information will be provided in the pre-event attendee “Pack Your Bags” e-mail as well as on signage onsite.

What are the SHARE Technology Exchange Expo (STE) hours?

  • Monday 4:00 p.m. – 6:00 p.m. and the evening reception from 6:00 p.m. – 8:00 p.m.
  • Tuesday 4:00 p.m. – 6:00 p.m. and the evening reception from 6:00 p.m. – 8:00 p.m.
  • Wednesday 10:30 a.m. – 1:30 p.m.

Where can I find a list of exhibitors?
You can view the participating exhibitors online and through the SHARE mobile app:

  • SHARE Events page, share.org:
    • Select the Exhibitor Resource page from the “Expo” drop-down menu
    • On the Exhibitor resource page, click the “Floor Plan” drop-down menu to view a map of the exhibit hall with the location of each exhibitor’s location
  • SHARE mobile app:
    • From the home page of the event, select “Exhibitors” for a list of participating exhibitors
    • From the home page of the event, select “maps” and then “Exhibit Hall Map” to view a map of the exhibit hall with the location of each exhibitor’s location

Is parking available near the event location?
Locations typically have parking available nearby. For event specific parking information, please visit the Travel page of event.share.org under the Attendee Resources drop-down menu.

Can you recommend a local restaurant?
Local dining options and attractions can be found on the attendee resource page, here.

Do you have meeting space available for private meetings?
Though our contracted rooms are reserved for technical sessions, we endeavor to select sites that provide areas for attendees to congregate such as soft seating, private nooks, nearby businesses and the host hotel.

> Getting Involved

How do I become a speaker?
You can become a speaker by either submitting a proposal for a session or by being asked to present a submitted session. For more information regarding presenting and to submit a proposal, please visit the Call for Presentations page, found here. You can also email speakers@share.org with any additional questions.

How do I submit a presentation for the next SHARE conference?
Proposals for sessions can be submitted through event.share.org under the “Submit” tab.

Who can I contact if I am interested in becoming a volunteer?
If you are interested in volunteering with SHARE please complete the volunteer interest form here.

Who can I contact if I’m interested in exhibiting or sponsoring?
Please contact SHARE Show Management:



Speakers


> Accounts

Trouble logging in?
There are individual login profiles for various information:

  • SHARE member profile – the “Login” button in the top right-hand corner of any share.org or event.share.org webpage
    • Your SHARE member profile will allow you access to member areas or share.org and registration.
  • Speaker Gateway – access from the Speaker Resource page
    • The Speaker Gateway allows speakers to manage their sessions.
  • Online technical agenda – the green “Log In” button found on the Technical Agenda page for the event
    • An online technical agenda profile will link to the mobile app and allows attendees to save sessions to their calendar.
  • Non-member registration information – Allows non-members to view their registration information.
    • Visit event.share.org/register
    • Select “Proceed to Registration”
    • Select “Register – No Profile” at the bottom of the page
    • Select “View Registration using Registration Login
    • Use the login information provided in your registration confirmation e-mail

> Registration

Does acknowledging my session also register me for the event?
No, you will still need to go to event.share.org and follow the registration process.

Do speakers receive a discount for registration?
Yes, speakers are eligible to register for the entire week at a discounted speaker rate or to register for up to two speaking days complimentary with the option to add individual days if desired.

I am not a SHARE member, how do I register for the event with the speaker rate?
To register using your speaker rate, you will need to create a SHARE profile here, by either creating a Member profile through your company’s member group or create an Individual Non-Member profile.

I’m trying to register and do not see the speaker registration rate. How should I register?
Please contact speakers@share.org to have SHARE HQ remedy the issue.

How do I register if my company is paying for my registration?
Payment is not due at the time of registration. After you complete your registration, an invoice will be issued, which you can submit to your appropriate department to remit payment.

> Speaker Gateway

What does it mean to “acknowledge” my session?

By clicking on "Acknowledge", you are confirming your intent to present at SHARE and that the time and date of your presentation is acceptable based on your plans at this time. If your plans to attend the event change, you may return to your Speaker Acknowledgement Page to "Decline" your presentation at any time. If you have a question or need to alter the scheduled time and date of your presentation, please contact speakers@share.org.

How do I acknowledge my session?

  • Visit the SHARE Speaker Resources page located on share.org.
  • Once on the speaker resources page, select “Access the Speaker Gateway”.
  • Click on the St. Louis Event.
  • Once in the St. Louis Gateway, access your speaker acknowledgment page by clicking on the “Click Here To Access Your Speaker Acknowledgement Page” link, which is located in the Session Speaker section header.
  • Please acknowledge or decline your session, remember to click Submit to save. Once you have acknowledged your participation, your session will be added to the online agenda.

How do I upload my presentation?

  • Convert your PPT to a PDF
  • Navigate to your Speaker Acknowledgement page on your Speaker Gateway
  • Scroll down to the “Upload Presentations” sections and click on the title of the session
  • Click “Upload or Delete Presentations”
  • Choose the file, enter the title and click “Save”

I’m not sure that I can attend, should I wait to acknowledge my session until I’m sure?
Please acknowledge your session ASAP. You can always change your answer in the event that your plans change. Note that your session will not appear in the online agenda until you have acknowledged it.

I previously acknowledged my session but can no longer attend, what should I do?
Please log in to your Speaker Gateway and change your answer on your Speaker Acknowledgement page.

How do I request changes to my session title or abstract, or add additional speakers?
Log in to your Speaker Gateway, select the appropriate session and then choose “Request Changes” along the left sidebar.

Why if my session is not showing in the online agenda?
Sessions do not appear in the online agenda until you have acknowledged your session. Please allow up to 24hrs after completing your acknowledgment for your session to show on the agenda.

> On-Site

Will a computer be provided on-site for my presentation?
Speakers will need to bring their own computers for their presentation.

The session has multiple speakers. Will there be additional microphones?
Technical session rooms are equipped with one lavaliere microphone and one handheld microphone. Speakers are encouraged to include any special equipment requests for their sessions during the session submission process. After submission process, additional microphones can be requested to speakers@share.org prior to the event for an additional fee to the speakers.

If I have any problems on-site, who do I ask for assistance?
Prior to coming on-site you can sign up for On-Site assistance and text on-site assistance with any questions or concerns for immediate assistance. SHARE staff can also be found throughout the event space for assistance.

What do I do if I need an adaptor for my computer?
All forms of adaptors will be available in each technical session room.