Register

Frequently Asked Questions


General

> Accounts

Trouble logging in?

There are individual login profiles for various information:

  • SHARE member profile – the “Login” button in the top right hand corner of any share.org or event.share.org webpage
    • Your SHARE member profile will allow you access to member areas or share.org and registration.
  • Speaker Gateway – access from the Speaker Resource page
    • The Speaker Gateway allows speakers to manage their sessions.
  • Online technical agenda – the green “Log In” button found on the Technical Agenda page for the event
    • An online technical agenda profile will link to the mobile app and allows attendees to save sessions to their calendar.
  • Non-member registration information – Allows non-members to view their registration information.
    • Visit event.share.org/register
    • Select “Proceed to Registration”
    • Select “Register – No Profile” at the bottom of the page
    • Select “View Registration using Registration Login”
    • Use the login information provided in your registration confirmation e-mail

How do I reset my password?

  • SHARE member profile – After clicking the “login” button in the top right hand corner, click “Username and/or Password Help” on the member login page
  • Speaker Gateway – Click the “here” of “If you have forgotten your password, click here to have it reset” on the Speaker Gateway login page
  • Online technical agenda – After clicking the green “Log In” button on the technical agenda page, you will click on “retrieve” in the bottom right corner where it says “No worries. We can retrieve your password.”
  • Non-member registration information – From the event registration page, click “Proceed to Registration.” Once on the event registration, select “View Registration using Registration Login” under Already Registered. On the login page, click the “Request Registration Login Details” button

> Registration

Who can register for and attend SHARE events?

SHARE events are open to the public.

How do I register?

You can register by visiting the Registration page from the SHARE Events page. From there, click the “Proceed to Registration” button and register using your SHARE member account or as a Non-Member, whichever is appropriate for yourself.

What do I do if I did not receive my confirmation e-mail after registering?

To verify that your registration is complete, there are options depending upon your registration type:

  • Member registration – There are two ways to confirm your registration
    • Login to your org profile and select the “Transactions” tab on your profile. Your registration for the conference will show as a transaction line.
      • You can view your invoice or registration details by clicking either the “View Invoice” or “Registration” buttons respectively
    • From the event Registration page, select the “Proceed to Registration” button. Under “Begin Registration” it was say “You are already Registered!”
      • You can view your registration details and invoice by clicking “View Your Registration Details” on the same page that says you are already registered
    • Non-member registration - There are two ways to confirm your registration
      • After clicking the “Proceed to Registration” button from the Registration page, click the “View Registration using Registration Login” button. You will then click the “Request Registration Login Details” button to obtain your registration login information.
        • If your registration was not complete, you will receive an “Unknown email address provided” error message
      • Email sharehq@share.org with your name and the email used to register. SHARE HQ will then be able to confirm your registration and send a PDF copy of your invoice

What are the registration rates?

All registration rates are listed on the Registration page of the SHARE Events page.

What is included with my full-week registration?

Full access to the SHARE event, starting with the first reception on Sunday evening and ending Friday afternoon. View the Schedule of Events here.

Are meals included with my registration?

Lunch and Learn sessions are offered on Monday, Tuesday and Thursday. To guarantee your seat, please RSVP through your registration. Remaining seats will be avilable on a first-come, first-served basis. Appetizers and drinks are also offered during the Sunday reception, Monday reception, Tuesday reception, and a dessert break on Wednesday.

Are there Expo-only passes available?

The SHARE Technology Exchange Expo is a benefit of attending the conference and so registration for either the full week or a specific day(s) is required.

What forms of payment are accepted for registration?

SHARE accepts credit card, check and wire transfers prior to arriving on-site and can accept credit card, check and cash payments on-site. If paying in cash, please e-mail registration@share.org before traveling for specific instructions.

How do I register if my company is paying for my registration?

Payment is not due at the time of registration. After you complete your registration, an invoice will be issued, which you can submit to your appropriate department to remit payment.

How do I cancel my registration if I am no longer able to attend?

All registration cancellations must be made in writing via mail, or e-mail. Should you need to cancel your event registration, you may choose one of the following options:

  • Receive a refund minus a $200 (USD) administration fee if your cancellation is received or postmarked on or before the early bird rate deadline. Refunds will be issued within 30 business days after the SHARE event concludes. Guest registration or onsite event registration is non-refundable.   
  • Transfer your registration to the next SHARE event at no additional charge. All requests for transfer must be received no later than the early bird rate deadline.
  • Substitute an alternate participant at no additional charge. Arrangements for substitution must be made with SHARE Association no later than the Friday before the start of the event.

Can I transfer my registration if I am no longer able to attend?

Yes. Please contact SHARE Association at registration@share.org for specific details on how to do so.

Do you offer discounted registration prices?

SHARE offers a variety of discounted registration rates:

  • Early bird discount – visit the registration page for the rates and deadline.
  • Passport to Education – a bundle of 5 Full Week Individual registrations. Unused registrations will rollover for 2 calendar years before expiration. Best for companies bringing multiple employees. The Passport to Education can be purchased through the SHARE Store on share.org.
  • Faculty - Academic faculty are eligible to register at a discounted rate for the week or for a one-day pass. Academic faculty must submit a copy of a valid faculty ID to registration@share.org.
  • Student - Full-time students are eligible to register at a discounted rate for the week or for a one-day pass. Students must fax or scan a copy of their current class schedule showing 12 or more credit hours and a valid student ID card to registration@share.org.

How can I obtain an invoice for my registration?

Your invoice can be obtained by viewing your registration details

  • Go to the Registration page on event.share.org
  • Click “Proceed to Registration”
  • Select “View Registration using share.org profile” or “View Registration using Registration Login” depending on whether you registered using a share profile or not.

Individuals who have registered for the event with their SHARE profile, can also obtain their invoice by selecting the “Transactions” tab of their SHARE profile page.

Can I bring a guest?

Yes, guest passes can be added to full week registrations for an additional fee. Guest passes include a continental breakfast Monday through Friday, 8:00 a.m. – 10:00 a.m., and entrance to the evening receptions.

Is there a one-day pass available?

Yes, attendees have the option to register for individual days. To do so, select “Register per Day” and then select your first day of attendance on the following page in the “Select your first day” question. If you will be attending one day, your process is complete. If you are registering for more individual days, you can add the additional days on the Additional Registration Options page after your initial registration is complete.

Can I bring children to the event?

Children are not allowed in the event space unless by special exception granted by the Board of Directors.

Is there a minimum age for attendance?

Attendees must be a minimum of 16 years old. The minimum age for students attending SHARE Academic is 13 years old.

Can I register on-site?

Yes, you can register on-site at the registration desk

What are the registration desk hours?

The registration desk is open as follows:

  • Sunday 12pm – 6:30pm
  • Monday 7am – 5pm
  • Tuesday 7am – 5pm
  • Wednesday 8am – 5pm
  • Thursday 8am – 12pm

> Planning your Trip

What if I have a special dietary requirement or food allergy?

Please specify any dietary restrictions or food allergies during the registration process in the “Dietary Restrictions” question. If you have already registered and did not specify, please e-mail sharehq@share.org.

What is the suggested attire?

Attendees are encouraged to dress casual or business casual. Meeting spaces can be cool so a sweater or light jacket is recommended.

Where can I download presentations?

Presentations that have been submitted by the speaker(s) can be found on the technical agenda online, found in the Agenda drop down menu of the SHARE event homepage, and in the mobile app on the individual page for that session.

Where can I find a schedule of events?

The schedule of events and technical agenda can be found on event.share.org under the Agenda tab. All events, such as evening receptions are listed in the agenda as well so that if you have created an agenda profile, you are able to save the events to your calendar.

What networking opportunities are available?

SHARE provides multiple networking opportunities throughout the event. Visit the Networking Events page, found here, for details.

How can I make my hotel reservation using the attendee group rate?

Reservations for the host hotel can be made through event.share.org on the Hotel page of the Attendee Resources. When booking your room, please be aware of the housing deadline for the group rate. The deadline is listed on the hotel page for reference.

What if I need to cancel or change my hotel reservation?

Please contact the hotel directly in the event that you need to change or cancel your hotel reservation.

What is a Lunch and Learn session?

A Lunch and Learn session is a Vendor Sponsored Presentation, a session that is primarily about a vendor’s product or services and its uses, in which lunch is provided. Additional registration for attendance is not required. This question can be removed from this section. I will have the Lunch and Learn section ready soon.

> On-Site

Will there be WiFi throughout the conference and SHARE Technology Exchange Expo (STE)?

Yes, SHARE will provide WiFi throughout the conference space. Login information will be provided in the pre-event attendee “Pack Your Bags” e-mail as well as on signage onsite.

What are the SHARE Technology Exchange Expo (STE) hours?

  • Monday 4pm – 6pm and the evening reception from 6pm – 8pm
  • Tuesday 4pm – 6pm and the evening reception from 6pm – 8pm
  • Wednesday 10:30am – 1:30pm

Where can I find a list of exhibitors?

You can view the participating exhibitors online and through the SHARE mobile app:

  • SHARE Events page, share.org:
    • Select the Exhibitor Resource page from the “Expo” drop down menu
    • On the Exhibitor resource page, click the “Floor Plan” drop down menu to view a map of the exhibit hall with the location of each exhibitor’s location
  • SHARE mobile app:
    • From the home page of the event, select “Exhibitors” for a list of participating exhibitors
    • From the home page of the event, select “maps” and then “Exhibit Hall Map” to view a map of the exhibit hall with the location of each exhibitor’s location

Is parking available near the event location?

Locations typically have parking available nearby. For event specific parking information, please visit the Travel page of event.share.org under the Attendee Resources drop down menu.

Can you recommend a local restaurant?

Local dining options and attractions can be found on the attendee resource page, here.

Do you have meeting space available for private meetings?

Though our contracted rooms are reserved for technical sessions, we endeavor to select sites that provide areas for attendees to congregate such as soft seating, private nooks, nearby businesses and the host hotel.

If I have a question, where can I go for help?

For help on-site, you can use On-site Assistance, a text messaging system available during the conference, to quickly reach SHARE staff. You may also visit the Event Support desk to receive help in-person.

I have a question for the SHARE staff. How can I reach them?

You may reach SHARE staff through On-site Assistance, a text messaging system available during the conference. Staff will also be available in person throughout the conference space and can be identified on-site wearing black SHARE vests.

> Getting Involved

How do I become a speaker?

You can become a speaker by either submitting a proposal for a session or by being asked to present a submitted session. For more information regarding presenting and to submit a proposal, please visit the Call for Presentations page, found here. You can also email speakers@share.org with any additional questions.

How do I submit a presentation for the next SHARE conference?

Proposals for sessions can be submitted through event.share.org under the “Submit” tab.

Who can I contact if I am interested in becoming a volunteer?

If you are interested in volunteering with SHARE please complete the volunteer interest form here.

Who can I contact if I’m interesting in exhibiting or sponsoring?

Please contact SHARE Show Management:

Exhibit and Sponsorship Fulfillment Inquiries – ShareShowMgmt@share.org

> Lunch and Learns

What is a Lunch and Learn?

Lunch and Learn sessions are Sponsored Presentations that provide lunch to attendees. There are Lunch and Learn sessions on Monday, Tuesday and Thursday of the events.

Do I need to pre-register to attend a Lunch and Learn session?

Pre-registration is highly encouraged, but not required. Pre-registration by submitting your RSVP will guarantee a seat in the Lunch and Learn of your choice. Additional seats will then be on a first come, first serve basis.

How do I register for Lunch and Learn sessions?

You can RSVP for Lunch and Learn sessions by using the link provided during the registration process. Pre-registration is highly encouraged and space is available on a first-come, first-served basis. If you have already registered and did not RSVP, you can log in to your registration and add your RSVP.

Where can I view the Lunch and Learn session information?

Lunch and Learns sessions information can be found on the Technical Agenda. The session titles will start with “LNL.“

Does pre-registration guarantee me a seat in the Lunch and Learn session?

Pre-registered attendees will receive priority access to seating and lunch prior to 12:35 p.m. At 12:35 p.m. (10 minutes prior to the session start time), seats will be open to everyone. While you will never be turned away from attending a Lunch and Learn session, we cannot guarantee food or seating if you arrive after 12:35 p.m.

How can I add a Lunch and Learn session to my registration onsite?

You can visit the registration desk at any time to add a Lunch and Learn session to your registration record.

I did not pre-register. Can I still attend a Lunch and Learn session?

Yes, we encourage all attendees to attend Lunch and Learn sessions. Seating will open up to everyone at 12:35 p.m. (10 minutes prior to the session start time).

> Desktop Scheduler 

How do I export my schedule to my work/personal calendar?

The “Export” and “Export to Outlook” functions both create an iCalendar (.ics) file which can be imported into most email/calendar clients.

The “Export” and “Export to Outlook” functions will only create an iCalendar (.ics) file for sessions you have added to your My Sessions (your schedule).

The “Export” and “Export to Outlook” functions will create one iCalendar (.ics) file which contains one calendar event for each session on your schedule.

The “Export” and “Export to Outlook” functions will trigger a download of an iCalendar (.ics) file to your local “Downloads” directory and the file will be named “Calendar.ics”.

How do I import an iCalendar file containing only one session into my Outlook calendar?

Locate the Calendar.ics file in your local Downloads directory and double-click it. This will open the calendar item.

Locate the Time Zones button and click it. This will reveal the Time Zone fields within the calendar item. Ensure that they are set to the appropriate time zone for the location the SHARE event is being held in (SHARE Pittsburgh will be in the Eastern time zone).

Locate and click the Save & Close button.

How do I import an iCalendar file containing more than one session into my Outlook calendar?

Locate the Calendar.ics file in your local Downloads directory and double-click it. This will automatically trigger an import into your Outlook calendar client of a new Calendar which will be categorized/grouped as Other.

Locate the individual calendar items for the sessions on your schedule and double-click each one. This will open the individual calendar items.

Locate the Time Zones button and click it. This will reveal the Time Zone fields within the calendar item. Ensure that they are set to the appropriate time zone for the location the SHARE event is being held in (SHARE Pittsburgh will be in the Eastern time zone).

If you are okay with leaving these calendar items on their own calendar, then locate and click the Save & Close button.

If you would prefer to move these calendar items to your default calendar, then locate and click the Copy to My Calendar button. This will trigger a Save dialog asking you to confirm if you would like to save the changes. Click the appropriate button. Note that regardless of how you answer this question, the calendar event will be copied to your default calendar.

How do I import an iCalendar file containing one or more sessions into my Google calendar?

Locate the Other Calendars dropdown menu on the lower left-hand side of the calendar screen. Select Import Calendar from the menu.

In the dialog box that appears, locate the File box and click the Choose File button and navigate and locate the Calendar.ics file in your local Downloads directory and click Open.

In this same dialog box, locate the Calendar dropdown box and select the calendar you want to import this calendar item to.

Click the Import button.

Click close on the import confirmation dialog that appears.

Locate the session that has been imported into your calendar and open it.

Locate the Time Zone link and click it. This will reveal the Time Zone dialog box. Set this session to the appropriate time zone for the location the SHARE event is being held in (SHARE Pittsburgh will be in the Eastern time zone).

Click the Done button.

Save and close the calendar item.

How do I import an iCalendar file containing one or more sessions into my iCloud calendar from my MAC?

Select Import from the File menu.

Locate the Calendar.ics file in your local Downloads directory and click Import.

Select the appropriate calendar from the dialog box and click OK.

Locate the session that has been imported into your calendar and double-click it.

Locate the date/time section of the event details and click near the date/time to expand that section.

Locate the Time Zone dropdown and select the appropriate time zone for the location the SHARE event is being held in (SHARE Pittsburgh will be in the Eastern time zone). NOTE: Time zone support must be enabled within your calendar preferences.

Click away from the calendar event to close the details window.

How do I import an iCalendar file containing only one session into my iCloud calendar from my other Apple devices?

Email the Calendar.ics file to your device.

Locate the attachment in your email from your device and open the attachment.

Locate and click the Add To Calendar link at the bottom of the screen.

Locate and select the appropriate calendar from the resulting dialog screen and click Done.

Click Done on the following screen.

Locate the session that has been imported into your calendar and open it.

Locate the date/time section of the event details and click near the date/time to expand that section.

Locate the Time Zone field and select the appropriate time zone for the location the SHARE event is being held in (SHARE Pittsburgh will be in the Eastern time zone). NOTE: Time zone support must be enabled within your calendar preferences.

Click Done.

How do I import an iCalendar file containing more than one session into my iCloud calendar from my other Apple devices?

Email the Calendar.ics file to your device.

Locate the attachment in your email from your device and open the attachment.

Locate and click the Add All link at the top of the screen.

Locate and select the appropriate calendar from the resulting dialog screen and click Done.

Locate the session that has been imported into your calendar and open it.

Locate the date/time section of the event details and click near the date/time to expand that section.

Locate the Time Zone field and select the appropriate time zone for the location the SHARE event is being held in (SHARE Pittsburgh will be in the Eastern time zone). NOTE: Time zone support must be enabled within your calendar preferences.

Click Done.



Speakers

> Accounts

Trouble logging in?

There are individual login profiles for various information:

  • SHARE member profile – the “Login” button in the top right hand corner of any share.org or event.share.org webpage
    • Your SHARE member profile will allow you access to member areas or share.org and registration.
  • Speaker Gateway – access from the Speaker Resource page
    • The Speaker Gateway allows speakers to manage their sessions.
  • Online technical agenda – the green “Log In” button found on the Technical Agenda page for the event
    • An online technical agenda profile will link to the mobile app and allows attendees to save sessions to their calendar.
  • Non-member registration information – Allows non-members to view their registration information.
    • Visit event.share.org/register
    • Select “Proceed to Registration”
    • Select “Register – No Profile” at the bottom of the page
    • Select “View Registration using Registration Login
    • Use the login information provided in your registration confirmation e-mail

> Registration

Does acknowledging my session also register me for the event?

No, you will still need to go to event.share.org and follow the registration process.

Do speakers receive a discount for registration?

Yes, speakers are eligible to register for the entire week at a discounted speaker rate or to register for up to two speaking days complimentary with the option to add individual days if desired.

I am not a SHARE member, how do I register for the event with the speaker rate?

To register using your speaker rate, you will need to create a SHARE profile here, by either creating a Member profile through your company’s member group or create an Individual Non-Member profile.

I’m trying to register and do not see the speaker registration rate. How should I register?

Please contact speakers@share.org to have SHARE HQ remedy the issue.

How do I register if my company is paying for my registration?

Payment is not due at the time of registration. After you complete your registration, an invoice will be issued, which you can submit to your appropriate department to remit payment.

> Speaker Gateway

What does it mean to “acknowledge” my session?

By clicking on "Acknowledge", you are confirming your intent to present at SHARE and that the time and date of your presentation is acceptable based on your plans at this time. If your plans to attend the event change, you may return to your Speaker Acknowledgement Page to "Decline" your presentation at any time. If you have a question or need to alter the scheduled time and date of your presentation, please contact speakers@share.org.

How do I acknowledge my session?

  • Visit the SHARE Speaker Resources page located on share.org.
  • Once on the speaker resources page, select “Access the Speaker Gateway”.
  • Click on the Pittsburgh Event.
  • Once in the Pittsburgh Gateway, access your speaker acknowledgment page by clicking on the “Click Here To Access Your Speaker Acknowledgement Page” link, which is located in the Session Speaker section header.
  • Please acknowledge or decline your session, remember to click Submit to save. Once you have acknowledged your participation, your session will be added to the online agenda.

How do I upload my presentation?

  • Convert your PPT to a PDF
  • Navigate to your Speaker Acknowledgement page on your Speaker Gateway
  • Scroll down to the “Upload Presentations” sections and click on the title of the session
  • Click “Upload or Delete Presentations”
  • Choose the file, enter the title and click “Save”

I’m not sure that I can attend, should I wait to acknowledge my session until I’m sure?

Please acknowledge your session ASAP. You can always change your answer in the event that your plans change. Note that your session will not appear in the online agenda until you have acknowledged it.

I previously acknowledged my session but can no longer attend, what should I do?

Please log in to your Speaker Gateway and change your answer on your Speaker Acknowledgement page.

How do I request changes to my session title or abstract, or add additional speakers?

Log in to your Speaker Gateway, select the appropriate session and then choose “Request Changes” along the left sidebar.

Why is my session not showing in the online agenda?

Sessions do not appear in the online agenda until you have acknowledged your session. Please allow up to 24 hours after completing your acknowledgment for your session to show on the agenda.

I updated my profile information in the Speaker Gateway but the changes are not showing in the online technical agenda.

Updates to your speaker profile in the Speaker Gateway will be reflected in the online technical agenda within 24 hours of submitting the changes. If it has been longer than 24 hours, please contact speakers@share.org.

I submitted a change request for my session(s), but do not see the changes reflected in the online technical agenda.

Change requests will be reviewed by the Program managers and then the Director of Conference Operations. This process can take more than a day or two. Once the request has been approved, your Speaker Gateway will immediately show the change(s) and the online technical agenda will be updated within 24 hours.

> On-site

Will a computer be provided on-site for my presentation?

Speakers will need to bring their own computers for their presentation.

The session has multiple speakers. Will there be additional microphones?

Technical session rooms are equipped with one lavaliere microphone and one handheld microphone. Speakers are encouraged to include any special equipment requests for their sessions during the session submission process. After submission process, additional microphones can be requested to speakers@share.org prior to the event for an additional fee to the speakers.

If I have any problems on-site, who do I ask for assistance?

For help on-site, you can use On-site Assistance, a text messaging system, to quickly reach SHARE staff. You ca also identify SHARE staff on-site wearing black SHARE vests. An additional A/V team on-site for technical issues as well.

What do I do if I need an adaptor for my computer?

All forms of adaptors will be available in each technical session room.



Mobile App

How do I download the SHARE mobile app?

To download the SHARE mobile app, search “SHARE Association” in the app store of your smart device.

How do I create an online agenda/mobile app account?

Please follow the steps below to create an account for the online agenda and mobile app:

  • Go to the SHARE Events page
  • Use the drop down menu under “Agenda” and select the event’s Technical Agenda
  • Once on the technical agenda page, click the green “Log In” button
  • From the log in page, click “Create a new profile.”
  • Complete the information form and click “Submit” at the bottom of the page

How do I log in to the mobile app?

On the mobile app home screen, select the current event. Then, from the event’s menu, select “Login to Sync.” You will use the same profile login information as for your scheduler profile. This login profile is separate from your SHARE.org profile so, your login credentials may be different.

How do I save sessions to my itinerary?

Log in to your technical agenda/mobile app profile. Browse the technical agenda, and press the star next to the title of the session on the agenda. All of your starred sessions will be saved in the “My Sessions” tab on your desktop agenda and in the “My Planner” section of the mobile app.

How do I download a session presentation?

Once on the session page through the agenda, scroll down to the “Presentation” section below the speaker information and click on the title to go to the presentation. For the mobile aap, you can click the share button in the top right corner of the screen for options such as saving the file to your phone, emailing the file, etc.

Are all presentations available in the app? What do I do if one that I want isn’t there?

Any presentations that have been uploaded by the speaker can be accessed via the app. Once on the session page through the agenda, scroll down to the “Presentation” section below the speaker information and click on the title to go to the presentation. From the presentation page, you can click the share button in the top right corner of the screen for options such as saving the file to your phone, emailing the file, etc.

If a presentation that you want isn’t there, either the speaker has not uploaded his/her presentation or it will be available within the next 24 hours. Check back!

How do I search for a specific session or speaker?
Desktop agenda – You can search for a specific session by searching all or part of the title in the search bar on the Sessions tab. You can also search by speaker by clicking the Advanced Search tab and scrolling to the Speakers section. Select the speaker you wish to search for and then click “View Agenda”.

Mobile app – to search for a speaker or session, click the icon of a magnifying glass and enter either information. Speakers can also be accessed via the Speaker page in the sidebar menu.

How do I view all of the messages that have been pushed out through the app?

Open the sidebar menu of the mobile app and scroll down. Click on the option labeled Notifications to view any push notifications that have gone out.

What are SHARE’d Sessions?

SHARE’d Sessions are sessions and events throughout the SHARE event that are accessible and applicable to all attendees. Use this section to find information on the networking receptions, registration hours, STE hours, and more.

What is the different between Programs/Projects and Hot Topics/Areas of Interest?

SHARE’s technical program and volunteer structure are organized into six Programs structured by career focuses and overarching themes within Enterprise technology. Projects are additional focuses within those Programs. You can learn more about SHARE’s Programs and Projects by visiting www.share.org/shareprograms.

Hot Topics and Areas of Interest are specific focuses for sessions at SHARE events. Use these to find content throughout the week on particular topics, technologies, concentrations, and session formats.

How do I navigate through the “Attendee Networking” feature?

The attendee networking feature allows attendees of the event the ability to message other attendees. To utilize this function, you must be a registered attendee of the event and logged in to your mobile app account.

How do I turn off receiving messages from the app?

In order to turn of notifications, you will navigate to your respective mobile device’s notification settings and turn off notifications for the app. Similar to most other apps, notifications within the app cannot be turned off, however turning off the notifications from your device’s settings will prevent message notifications outside of the app.